Chat Support Services
You never know when your customers might come up with a question or a problem. It is necessary for you to be prepared for any customer query through any channel of communication. Previously, web chat was confined to personal communications only. Today, it has become a massively used communication channel for businesses as web savvy customers always prefer web chat over other customer service methods. Bluechip Call Center offers outsourced customer support services to help organizations capitalize the potential of live web chat.
Customer Chat support
Web chat is the quickest medium of communication when compared to email and telephone. Customers who are internet savvy would prefer using web chat rather than picking up a phone, dialling the number and going through the IVR system to get support services. We offer professional customer chat support services powered by a team of well trained chat support agents. Outsource your web chat support services to Bluechip Call Center and avail enhanced customer satisfaction.
24×7 Chat support
Our round the clock outsourced chat support services ensure that your customers are replied to by a physical agent whenever they send in a query. Organizations who understand the importance of being there for their customers always opt for 24×7 chat support services and choose outsourcing business methodology to achieve the same.
Website Chat support
Today, it has become necessary for businesses to have the option of live chat on their website. Organizations that run their most of the business over internet must have this feature on their website. Outsourcing website chat support services to Bluechip Call Center allows you to focus on your main business functions while we ensure that your web customers are provided appropriate customer care services.
Order Taking and Tracking Chat Support
Web chat can be very productive for businesses as it allows them to convert a query into a sale without any delay. Our integrated order taking services ensure that all such queries are converted into sales. We can also track the order placed by the online customer and inform them via chat if they enquire.